Help centre

Analyst workflow guide

Watch monitors West African marketplaces and social commerce for counterfeit and unauthorised listings. This guide covers the core workflow from first setup to filed case.

1 · Configure

Register a client, add brands, upload reference product images, and create a watchlist with marketplace connectors for each country you monitor.

2 · Scan

Queue a scan from Mission Control. The worker fans out to SerpAPI, Jiji, Jumia, OLX, Tonaton, Kilimall, and social connectors, then scores every listing.

3 · Review

Triage detections by risk tier, inspect rule reasons and visual matches, validate true positives, or dismiss noise. Validated items can open cases in one click.

4 · Cases & enforcement

Build evidence dossiers, track seller networks, submit takedowns, and export printable briefings for legal or brand-owner review.

Keyboard & support
  • Press ⌘K or Ctrl+K to open the command palette from anywhere in the workspace.
  • Notification preferences live under Settings — including weekly digests and high-risk alerts.
  • For access requests or platform support, email info@afrometrix.org.